Process Communication Model (PCM)

"PCM is the oil in the transmission of communication“ Werner Naef, Kahler Communications Oceania Ltd.

Process Communication Model

Sonja Stark is a Certified Trainer, Process Communication Model ©

PCM is a complete tool kit for managing communication based on an award-winning theory and developed for use by NASA in astronaut selection and team building.

Where can you apply a PCM model?

You can apply PCM to better get to know yourself and your needs, in the business to manage your team, to become a seller who always gets “YES!” or to prevent conflicts and stressful situation.

If you are HR, this methodology can help you to choose the right training for your employees on personal and business preferences, as well as to consider becoming a trainer.

PCM will help you to improve relationships with family and friends, through acceptance and understanding of diversity. If you are a coach this is the right choice for you.

PCM is present in 50 countries worldwide, the training is translated into 22 languages, and the community in the world has 3.000 PCM trainers and over 1 million people who have discovered their building of personality.

Using PCM as a communication tool can improve:

  • Leadership
  • Productivity and high performance
  • Motivation
  • Resilience
  • Managing Conflicts
  • Culture
  • Self-awareness and insight
  • Emotional intelligence
  • Reduce stress.

History of Process Communication Model®

This model was created by the American psychologist Dr. Taibi Kahler in collaboration with NASA in the late 70s, to build complementary teams of astronauts and predict reactions under stress within these teams. Dr. Taibi Kahler developed the model across multiple applications, including management, team building, recruitment, coaching, negotiation, and sales, as well as applications for families, couples, and educational settings.

These videos will give you more information about the Process Communication Model. Alternatively you can learn more below.

Learn more about PMC

Workshops and Seminars

I offer training workshops and seminars, packages offered are below. Contact me for more information.

The PCM Core Topics Seminar

3 Days

Discover how to use your communications skills more effectively in business and personal relationships by attending this seminar. The PCM core topics seminar covers all the fundamentals of the Model. It is taught through didactic input, experiential exercises, group discussion and coaching on the application of the skills.

The seminar will show you how to apply the principles of PCM to your work environment and interact efficiently with a variety of people; it also applies to personal relationships. You will discover how to use the model to motivate yourself and others, recognise reactions to stress, predict distress behaviors and develop skills to manage and invite others out of distress. By the end of the seminar, you will be able to apply the PCM principles in all your relationships and develop several new skills.

PCM Team Day Workshop Team Analysis & Building

1 Day

This 1-day workshop offers the key to successful communication, cohesion and dynamic within a team. Based on a deep analysis of all team members Personality Profiles, we discuss and analyse the team, looking at the prevalent perceptions, psychological needs and distress sequences of its members, and the best style of management.

It is a revealing and eye-opening team experience, which will significantly improve work and results.

PCM Advanced Topics Seminar

2 Days

This 2-day module takes you further into the model and provides additional exercises and practice to hone your new skills.
As well as more advanced knowledge you will receive coaching and feedback on the application of the skills.

Attendance at the 3-day Introduction seminar is a prerequisite.